Effective Date: 3 January 2023
Nostagnation Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, sign up for services, or interact with us.
1. Information We Collect
We may collect the following information when you subscribe to our services or interact with us:
Personal Information: Name, email address, contact details, billing information, and any other details you provide when subscribing to our fitness plans.Usage Data: Information about how you use our website, including IP address, browser type, time spent on pages, and other similar data.Cookies: We use cookies to enhance your user experience, track interactions, and gather information about website traffic.
2. How We Use Your Information
We may use your personal information for the following purposes:
To provide and manage your subscription to our fitness services. To process payments and send invoices.To send you important updates, fitness tips, promotional offers, or other relevant information.To improve our services and customer experience.To comply with legal obligations.
3. Sharing Your Information
We do not share your personal information with third parties, except:
With service providers who assist in payment processing and website maintenance.If required by law or to protect the safety and rights of Nostagnation Academy.In the event of a business transfer, merger, or sale of assets.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.Withdraw your consent for data processing at any time.Request a copy of the personal data we hold about you.
To exercise these rights, please contact us at
.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies before providing any personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Fulfillment Policy
Our mission is to provide top-notch fitness transformation services.
To ensure a smooth experience for all our customers, we’ve outlined our Fulfillment Policy below. This policy covers refunds, cancellations, and other important aspects related to your purchase.
9. Refund Policy:
We strive to provide the highest quality fitness transformation services.
However, if you are not completely satisfied with your purchase, please review our refund policy:
Digital Programs and Services: Due to the digital nature of our fitness programs and services, we generally do not offer refunds once a purchase has been completed and product/services have been successfully delivered.
This includes online workout plans, virtual coaching sessions, and other digital content.
Physical Products: If you have purchased any physical products (such as fitness equipment or supplements) from us, you may request a refund within 14 days of receipt.
To be eligible for a refund, the product must be unused and in the same condition that you received it.
Please contact our support team to initiate a return.
Subscription Services: If you subscribe to one of our ongoing services (such as a monthly fitness coaching plan), you may cancel your subscription at any time.
If you cancel, you will not be charged for the subsequent billing period.
No refunds will be issued for the current billing cycle.
For all refund requests, please contact our customer support team at
[team@nostagnation.com] or [929-262-6263].
We will review your request and respond within 5-7 business days.
10. Delivery PolicyDigital Products
Access to digital products (such as online programs and virtual coaching sessions) will be granted immediately upon purchase. You will receive an email with instructions on how to access your content.
Physical Products: We aim to process and ship all physical products within 2-3 business days of receiving your order.
11. Contact Information
For any questions or issues regarding our Fulfillment Policy, please contact us customer support team at [team@nostagnation.com] or [929-262-6263].
For information on how we protect your personal data, please refer to our Privacy Policy above.
We comply with PCI standards to ensure that your payment information is handled safely. Our website uses HTTPS and other security measures to protect your data.
12. Currency and Contact Information:
All prices are listed in USD. If you have any questions about pricing or need assistance, please don’t hesitate to reach out to us using the contact methods provided above.
Thank you for choosing NoStagnation Academy! We are dedicated to supporting your fitness journey and ensuring a positive experience with our services.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at
team@nostagnation.com
.